Refunds & cancellation

Plans are digital services that start as soon as payment is confirmed, so we don’t ship anything. You can ask for a full refund within 7 days of purchase if your kiosk hasn’t printed any paid orders yet.

You’ll always get a full refund if you were charged twice, or if a payment went through but we couldn’t activate your kiosk.

You can stop using the service at any time. Prepaid plans stay active until the end of their period and aren’t auto-renewed unless you turn on auto-renew. Unused time or pages aren’t refunded after the 7-day window.

Payments for print orders go to the kiosk operator, who handles refunds for them. Orders that fail to print are released and not counted against the operator’s plan.

Approved refunds go back to the original payment method through the gateway it was paid on (Razorpay or Cashfree), usually within 5 to 7 working days. To ask for one, email or WhatsApp us with your registered mobile number.